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Return & Refund Policy

  • Returns are accepted only for incorrect or defective items shipped by Office Dot Com Sdn Bhd.
  • 2 Office Dot Com Sdn Bhd reserves the rights to accept or reject the returning of the goods.
  • 3 Once your order has been made, you are not able to cancel your order. We will not refund your payment even if you return the goods to us.
  • 4 Office Dot Com Sdn Bhd reserves the right to amend these terms at any time and to make exceptions on case-by-case basis.

 

Product Availability


In Stock:

This date range is listed as “In Stock”, it will usually be readied to deliver or ship. During special or exclusive promotions or due to other factors some “In Stock” items may run out of stock or market shortage that require a longer lead time to prepare or source for products.

Please keep in mind when ordering that our products on hand fluctuate throughout the day with sales demand and stock that we receive. Items are constantly being sold and our stock is constantly being replenished. There may be cases when an item on the website is not available for order due to very recent changes in availability.

If the item not identified as Out of Stock does not necessarily mean that it will be In Stock at the moment you order. We will notify you if the item you ordered is Out of Stock. We first try to call your phone number and reply via email. In this case, we will deliver/ship all the in-stock products to you. For the products which are out of stock, we will deliver/ship to you on the next stock replenishment or we will refund to you on the exact amount of the items.

 

Limited Stock:

This date range is listed as “Limited Stock”, it will usually means that stock level is low, you may call us to reconfirm the stock availability before proceed with your order.

 

Other stock statuses:

All pre-orders require full payment at the time the pre-order is placed. We will always attempt to fill each and every order. For reasons beyond our control delays, augmentations, or cancellations may be necessary. If the customer wishes to change or cancel their pre-order before shipment, we will at the request of the customer, refund the full amount to the customer.

Communication is very important to us; please contact us if you have any questions.

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